Privacy Policy

Recharge Card Dealers

Effective Date: July 7 2025. (3:07pm)


 Introduction

At rechargecarddealers.com (“Platform”, “Website”), operated by Recharge Card Dealers (“Company”, “we”, “us”, “our”), your privacy is a priority.

This Privacy Policy explains:

  • What data we collect

  • How we use it

  • How we protect it

  • Your rights regarding your information

By using our Platform, you agree to the collection and use of your data as described.


 Information We Collect

We collect personal and non-personal information to provide and improve services.

a. Personal Information

  • Full name, phone number, email address

  • Bank account or payment details (for wallet funding and airtime-to-cash)

  • KYC documents (ID, utility bill, or any verification required by regulations)

  • Transaction history (top-ups, bills, data, subscriptions)

b. Non-Personal Information

  • Device type and IP address

  • Browser type

  • Cookies, usage patterns, and analytics


 How We Use Your Information

Your data is used for:

  • Creating and managing accounts

  • Processing transactions (top-ups, bills, conversions)

  • Managing wallets and commissions for dealers, sub-dealers, wholesalers, and retailers

  • Compliance with regulatory obligations (including KYC/anti-fraud)

  • Improving Platform services

  • Sending transactional or service-related notifications

We do not sell your personal data to third parties.

 

 Data Sharing & Third Parties

We may share information with:

  • Network Providers (MTN, Airtel, Glo, 9mobile, electricity and cable providers) to complete transactions

  • Payment processors for wallet funding and conversions

  • Regulatory authorities as required by Nigerian law

We require all partners to maintain strict confidentiality.


 Cookies & Tracking

Our Platform uses cookies to:

  • Improve user experience

  • Track usage for analytics

  • Remember login sessions

You can choose to disable cookies, but some features may not work properly.


 Data Security

We implement strict security measures:

  • Encrypted storage of sensitive information

  • Secured payment and wallet systems

  • Access limited to authorized personnel

Despite this, no system is 100% secure. Users are responsible for securing their login credentials.

 Retention of Data

We retain your data only as long as:

  • Necessary to provide services

  • Required by law or regulatory compliance

  • Needed for dispute resolution

After this, data will be securely deleted or anonymized.


 Your Rights

As a user, you may:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of personal data (subject to legal obligations)

  • Opt-out of marketing communications

Requests can be submitted via [official support email/contact page].


 Children’s Privacy

The Platform is not intended for persons under 18. We do not knowingly collect information from minors.

If we discover data from someone underage, it will be deleted immediately.


 Changes to Privacy Policy

We may update this Privacy Policy at any time.

  • Updated policies will be posted on the Platform

  • Continued use constitutes acceptance of changes